What to expect from AI in 2023
AI is emerging and evolving faster than ever. AI is entering in a promising era, beginning in 2023, thanks to vast improvements in processing power and computational efficiency.",
Michael Noel is a Self-Published Book Author (2022) – Tokenomics is not Economics and Reporter and your Host at Blockchain Weekly. He is a featured speaker in multiple blockchain events. He is also associated with Digital Europe Association as a Fellow and CBDC Contributor and Digital Voting Work-group contributor at Government Blockchain Association (GBA)
Let us quickly get to our expert's point of view.
Ans : Tokens are the fuel of the decentralized economy and token economics, or Tokenomics is at the core.
There is a global transformation taking place, and a new killer app is appearing. The new killer app? – Web3 and customer experience (CX). Customer experience is the challenge of the recovery.
Whether it’s more tailored products, greater digital parity with analog services, or faster turnaround, customer expectations of what great customer experience (CX) looks like have shifted significantly.
Lockdowns only accelerated these trends, leaving ecosystems in a game of catch-up. In this changing landscape, organizations that quickly prioritize CX can gain loyalty, build resilience, and future-proof businesses.
Web3 CX is all about digitizing CX using frictionless, peer-to-peer, workflows (blockchain).
Web3 CX is also device agnostic. And, if it is a global environment, it also means cross-language communications.
Easy frictionless access to goods and services, on any device, in any language, at any time that’s Web3 CX.
Ans : I attended a Global Blockchain Association Web3 Event a few days ago. Covering trust, identity management, and voting. Key takeaways? Digital voting could help us avoid a lot of problems.
Ans : Blockchain is the truth machine. Disintermediation will continue and peer to peer platforms will become the business model of the future
Ans : There are hundreds of instances where customer service (CX) is horrible and demand is increasing. Poor CX is the best that is available for just about every industry, globally. And today, all of that is acceptable. We just smile and pay more than we did, and get less than we did.
This is the honeymoon period, which will come to an end soon (aka bubble). There is a strong and at this point almost unavoidable potential for a wave of dissatisfied customers globally, in just about every industrial sector.
In just a few months, globally, in just about every industrial sector customer loyalty will be up for grabs.
Ans :You can’t sail today's boat, on yesterday's wind. - Michael Noel
Senior Business Consultant
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