Swiggy wanted to create a food portal that made online food ordering and delivery as simple and hassle-free as possible. They wanted to bring good restaurants closer to people who enjoyed food more than anything.
Being a startup, things were moving at a lightning fast speed for them. They openly discussed their situation with us and we promised to create a seamlessly integrated solution with clean design, to make food ordering simple for everyone.
Many restaurants that had more than 1 opening and closing time did not have any option to update their availability. We added a feature that helped them to display 2 opening and closing time to their customers. This added a great value to the website as now the customers would only order when the restaurant services are available and ready to deliver.
Our dynamic network was modelled in such a way that every activity with the customer’s order was sent via SMS and email to the customer. They now received notifications when the order was confirmed, taken out and delivered. By creating a dynamic website, we gave the restaurants the freedom to regenerate orders in case the customer updates them with a new one.
Supporting their restaurant partnerships, we added different column for all types of taxes involved with the order. We gave food joints the liberty to charge delivery, service and packaging along with the State Government taxes. This helped Swiggy to connect with good restaurants across the cities.
In no time, Swiggy became the biggest food network in India and foodies in Bangalore, Delhi, Gurgaon, Chennai, Hyderabad, Kolkata, Mumbai and Pune loved Swiggy as a pure-play information directory for restaurants.
Where 9 out of 10 startups fail, Swiggy soon became one of the successful Indian food portals. The startup that came to us is now a multi-million dollar business and we are proud to be associated. We wish a great success to them.